The challenge
Since 2009, Merchant Warrior has been one of the leading payments processing solution providers covering Australia and New Zealand and other critical markets like the United States, United Kingdom, Singapore and India. The company is at the forefront of the payments sector, supporting more than 100 integrated payment platforms with credit card, debit card and automated clearing house/eCheck processing, as well as providing custom development and integration services for those that need to extend their approach to payments processing.
As a Payment Card Industry Data Security Standard Level 1 accredited company, transaction processing security is paramount. The company works with more than 30,000 customers around the world, processing transactions worth billions of dollars.
Being a company involved in real-time transactions, downtime or loss of service cannot be countenanced. Preventing any potential issues around availability, resilience and security is the foremost priority for the IT team at Merchant Warrior, led by Director Sumeet Pathak.
Pathak and his team needed deep expertise around data, databases, and performance to maintain the company’s position as the cutting edge provider of the payments sector.
The solution
To get the required support around its vital databases, Pathak and team turned to Percona. Using Percona Support for MySQL, the Merchant Warrior team was able to get assistance and expertise around MySQL at any time. Alongside the service and support, Merchant Warrior chose Percona-built software which is specifically designed for business-critical applications. Percona XtraDB Cluster (PXC) 5.7 is a clustering solution for MySQL and is designed to handle indispensable workloads. PXC preserves, secures, and protects data and revenue streams by providing the highest level of availability for a business’s vital applications, no matter where they are deployed.
Merchant Warrior also implemented Percona Monitoring and Management (PMM) for its databases, providing the team with insight into all of the company’s databases around health and performance. PMM is an open source database monitoring, observability and management tool that enables teams to spot critical performance issues faster by understanding the root cause to resolve the issue more efficiently.
Working with Percona
Merchant Warrior has collaborated with Percona since 2016, when the team first required help and advice around their database instances. Since then, Percona has provided front-line support and services for Merchant Warrior around its PXC deployments, supporting millions of transactions per month across thousands of brand clients worldwide.