Please join Percona Technical Account Manager Tim Sharp, as he presents How Percona Maintains Optimal Customer Health on Thursday, March 8, 2018 at 11:00 am PST (UTC -8) / 2:00 pm EST (UTC -5).
How do you guarantee optimal database performance for your critical applications and services? Proactive monitoring and intervention is one way.
Percona Technical Account Managers (TAM) are expert DBAs that provide proactive assistance to our Managed Service customers – helping to guarantee performance, availability and reliability.
In today’s webinar, we’ll discuss some of the tools and methodologies used by Percona’s Technical Account Manager (TAM) team to ensure our customers’ database infrastructures are both healthy and optimized. These practices include activities such as:
- Regularly testing backups
- Performing index reviews
- Capacity planning
Please join us as we explore some of the best practices employed by Percona’s TAMs for maintaining our Managed Services customers.
Tim Sharp, Technical Account Manager
Tim joined Percona in the summer of 2013 as a MySQL Technical Account Manager. His areas of knowledge include embedded database technologies, customer service and the traditional Linux/Apache/MySQL/PHP stack. In his free time, Tim enjoys cheese, IPA beer, exploring the hiking trails of Cascadia and knitting. Tim lives on Vancouver Island with his partner Aeron, a Bernese Mountain Dog named Maggy and a kitten called Peaches.
